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Legal

Disclaimer & Transparency Policy

Last updated: 23 August 2026

This Disclaimer & Transparency Policy clarifies the nature and limits of the services GoSchengen provides, to ensure clients have a clear and accurate understanding before engaging us.
Key disclosure: GoSchengen is an independent visa facilitation and documentation service. We are not affiliated with, endorsed by, or acting on behalf of any embassy, consulate, government department, TLScontact, VFS Global, or BLS International. All appointment allocations remain subject to official portal availability, and all visa decisions are made exclusively by the relevant government authority.

1. Independent Service

GoSchengen operates as a private, independent company offering visa appointment tracking and document preparation assistance. We are not a government body, embassy, or consulate, and we do not have any special access, influence, or relationship with visa-issuing authorities beyond what is publicly available to any applicant or agent operating within official guidelines.

2. No Control Over Outcomes

While we take every reasonable step to prepare accurate, complete, and consulate-compliant applications, GoSchengen has no control over, and cannot influence, the final decision made by any embassy, consulate, or immigration authority. Visa approval, refusal, and processing outcomes rest solely with the relevant government authority, based on their own internal criteria and discretion.

3. Processing Time Estimates

Any processing times, appointment availability estimates, or approval timeframes referenced on our website or in client communications are provided as general guidance only, based on typical patterns observed. Actual processing times can vary significantly due to factors outside our control, including consular workload, seasonal demand, policy changes, and individual case complexity.

4. Government Fees Disclaimer

Official government, embassy, or consular visa fees are separate from and in addition to GoSchengen's service fees. These government fees are set and collected directly by the relevant authority or its official application partner (such as TLScontact, VFS Global, or BLS International), and GoSchengen has no control over their amount, structure, or any changes made to them.

5. Accuracy of Information

We make every effort to ensure the information provided on our website, including visa requirements, document checklists, and processing guidance, is accurate and up to date at the time of publication. However, immigration rules and consular requirements can change without notice. We recommend confirming critical, time-sensitive details directly with us or the relevant official authority before making final travel arrangements.

Our website may contain links to external websites, including official consulate, embassy, or government visa portals, for informational convenience. We are not responsible for the content, accuracy, or availability of any external websites, and inclusion of a link does not imply endorsement.

The information and services provided by GoSchengen are intended to assist with visa application logistics and documentation and do not constitute formal legal or immigration advice. For complex immigration matters, including asylum status, long-term residency applications, or appeals, we recommend consulting a qualified immigration solicitor or OISC-regulated adviser.

8. Contact Us

If you have any questions about this Disclaimer & Transparency Policy, please contact us at info@goschengen.co.uk.